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    What photo ID do you need, and do you keep it?

    Your pharmacist checks your photo ID, such as a passport or driving licence, before a first supply. You can add a photo of it from your account, or show it on your video call.

    If you add a photo, only your pharmacist sees it, and we delete it once your order has been decided. We keep only the record that the check took place and its outcome.

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    Jimah Alsaai MPharm, your pharmacist
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