My parcel hasn't arrived
We aim to dispatch within 1 working day of approval.
Royal Mail aims to deliver Tracked 24 parcels the next working day.Royal Mail aims to deliver Tracked 48 parcels in 2 to 3 working days.
These are Royal Mail's aims, not guarantees.
Tracking shows nothing yet
We record an order as dispatched when its label is printed. Tracking starts at Royal Mail's first scan, so it can show nothing for a day.
Tracking says delivered
Check your safe place, your neighbours, and your letterbox for a Royal Mail card.
It's later than Royal Mail's aim
Message your pharmacist with your order date, and we'll look into it with Royal Mail.
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Jimah Alsaai MPharmYour pharmacist · GPhC 2232652Your pharmacist typically replies within 1 working day.
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