Something is missing or damaged

If an item arrives damaged or faulty, or is not what you ordered, we will replace it or refund you in full.

Please tell us as soon as you can, ideally within 48 hours of delivery, at hello@withsolira.com or by message, with your order number and photos where possible. Do not use a medicine that arrived damaged; your pharmacist will tell you what to do with it. This does not affect your statutory rights.