How do I make a complaint?

Email hello@withsolira.com with your name and date of birth, your order or consultation reference, what happened, and what you would like us to do.

We acknowledge your complaint within 2 working days and aim to reply in full within 14 working days. If we cannot resolve it, you can raise a concern with the General Pharmaceutical Council at pharmacyregulation.org or on 020 3713 8000.